Return & Exchange Policy
At Distrotechs, we are committed to delivering quality products and a reliable customer experience. If you are not fully satisfied with your purchase, our return and exchange policy is designed to assist you efficiently.
• Products can be returned or exchanged within 7 days of delivery.
• Items must be unused, in original condition, and include all packaging, accessories, manuals, and invoices.
• Products with physical damage, missing parts, or signs of use will not be accepted.
• Opened or used products
• Software, licenses, or digital items
• Products damaged due to mishandling or improper use
• Clearance or final sale items
• Exchanges are only applicable in case of defective, damaged, or incorrect items delivered.
• If the desired replacement is unavailable, customers may opt for an alternative product or store credit
1. Contact our support team within the return period.
2. Provide your order number and reason for return.
3. Our team will guide you through the approval and return procedure.
• Refunds will be processed after inspection and approval of the returned item.
• The refund will be issued via the original payment method or store credit.
• Processing time may take 5–10 business days.
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Our Process
Steps to Your Dream Outdoor Space
1. Consult
We begin with a personalized consultation to capture your vision and needs.
2. Design
Our experts craft a detailed plan with eco-friendly practices for your approval.
3. Execute
Our skilled team transforms your space with precision and care.
