Terms and Conditions for Warranty & Policies
The Company provides warranty and service policies in accordance with the guidelines defined by manufacturers, distributors, and vendors. By placing an order, the customer agrees to all terms mentioned below.
• Manufacturing defects under normal usage conditions
• Hardware faults reported within the applicable warranty period
• Products covered under Official Warranty as per local authorized service providers
• Limited troubleshooting support for products with International Warranty
Warranty claims are subject to verification and approval by the respective manufacturer or authorized service center.
• Damage caused by misuse, mishandling, negligence, or accidents
• Physical damage including cracks, burns, liquid spills, or impact damage
• Unauthorized repairs, modifications, or tampering
• Damage caused by power surges, voltage fluctuations, or improper installation
• Normal wear and tear or consumable items such as batteries, cables, adapters, or accessories
• Software-related issues, viruses, or operating system errors
Any product found outside warranty terms will not be eligible for claim or support.
Refunds will only be processed under the following conditions:
- Product is defective upon arrival and reported within the specified time
- Product is unused, in original condition, and returned with complete packaging
- Refund approval is subject to inspection and verification
The Company reserves the right to repair, replace, or refund at its discretion. Refund processing time may vary depending on the payment method.
• Orders are processed and dispatched within standard business timelines
• Delivery time may vary depending on location and courier service
• The Company is not responsible for delays caused by courier companies or unforeseen circumstances
• Shipping charges (if applicable) will be clearly communicated at the time of order
Customers are advised to check products at the time of delivery.
• Order cancellation requests will only be accepted before dispatch or delivery
• Requests can be submitted via phone, email, or official communication channels
• Once the order is shipped, cancellation requests may not be entertained
For cancellation requests, contact:
Phone: 03173331721– 03342144647
Email: [email protected]
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Our Process
Steps to Your Dream Outdoor Space
1. Consult
We begin with a personalized consultation to capture your vision and needs.
2. Design
Our experts craft a detailed plan with eco-friendly practices for your approval.
3. Execute
Our skilled team transforms your space with precision and care.
